Cancel Your NetTrac Service

We're sorry to see you go. Whether your needs have changed or something hasn't worked as expected, we want to make the cancellation process clear and straightforward.

Before You Cancel

We're Here If You Need Help

If you're having a technical problem, need a different hosting package, or have questions about billing, our support team would welcome the opportunity to help.

Contacting support is completely optional. You can still proceed with cancellation.

Contact Support
30-Day Money-Back Guarantee

If your service qualifies for our introductory money-back guarantee, you may be eligible for a refund.

Review the NetTrac Guarantee
Important: Your Website and Email Data

When a service is terminated, its associated websites, files, databases, mailboxes and email messages may be permanently removed. Please arrange to download or transfer your data before the cancellation takes effect.

Other active NetTrac services should not be affected by cancelling an individual service.

Service Cancellation Request

Tell us which service you wish to cancel. Your feedback is optional and helps us improve.

Preview Only

This form is not yet accepting cancellation requests. No billing or hosting changes will occur.

Choose individual hosting, email or domain services for cancellation. Your NetTrac account and all unselected services will remain active.

Request closure of your entire account. All associated domains, hosting packages, email services and subscriptions must be reviewed individually before closure.

Choose a Cancellation Option

Select one of the options above to review what will be affected.

Confirmation Required

When the cancellation system is activated, you'll review your selected service, billing impact, refund eligibility and data removal details before confirming the request.

What Happens Next?

  1. We'll verify your account and selected service.
  2. You'll review the cancellation date and any applicable refund before confirming.
  3. The associated subscription will be cancelled according to the confirmed cancellation terms.
  4. Hosting, email and other service resources will be de-provisioned when the service ends, without removing unrelated active services.
  5. You'll receive confirmation of your cancellation.